Privacy Policy

Effective Date: March 1, 2026

At One 2 One Physical Therapy, we are committed to protecting your privacy and safeguarding the information you share through our website, www.one2onept.biz. This Privacy Policy explains how we collect, use, and protect information gathered through our website.

1. Information We Collect

We may collect information in the following ways:

Voluntary Information

We collect personal information only when you voluntarily submit it through our website forms, such as contact forms or appointment request forms. This may include your name, email address, phone number, and any message you choose to send.

Please do not submit sensitive medical information through website forms. Clinical or medical information should be discussed directly with our office or through approved patient communication channels.

Automated Information

We may use standard website analytics tools, such as Google Tag Manager, Clicky, or similar services, to collect non-identifying information about website usage. This may include IP address, browser type, device type, pages visited, time spent on the site, and general usage activity.

This information is used to improve website performance, understand user behavior, and enhance the overall website experience.

2. Use of Cookies

Our website may use cookies and similar technologies to improve functionality, analyze website traffic, and enhance your browsing experience.

A cookie is a small file placed on your device by your browser. You may choose to disable cookies through your browser settings. However, some parts of the website may not function properly if cookies are disabled.

By using this website, you consent to the use of standard analytical cookies.

3. How We Use Information

Information collected through our website may be used to:

• Respond to inquiries submitted through contact forms

• Follow up on appointment requests

• Improve website performance and user experience

• Monitor website traffic and usage trends

• Maintain website security and functionality

We do not use website-submitted information for purposes unrelated to your inquiry or requested communication.

4. Disclosure of Information

We do not sell, rent, lease, or trade your personal information to third parties.

We may share limited information with trusted service providers who assist us in operating our website, managing communications, or improving website performance, provided those parties agree to keep the information confidential and secure.

We may also disclose information when required by law or when necessary to protect our legal rights, website security, or user safety.

5. SMS and Mobile Messaging

If you provide your phone number to receive communication regarding an inquiry, appointment request, or related matter, we will use your phone number only for that purpose.

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator data and consent will not be sold, shared, or disclosed to any third parties, except as required to provide the requested communication service or as required by law.

6. Security

We use reasonable administrative, technical, and organizational safeguards to help protect personal information submitted through our website.

However, no method of transmission over the internet or electronic storage is completely secure. While we work to protect your information, we cannot guarantee absolute security of information transmitted through the website.

7. HIPAA Notice of Privacy Practices

This Privacy Policy applies only to information collected through our website.

For information about how One 2 One Physical Therapy handles clinical medical records and Protected Health Information under HIPAA, please refer to our official Notice of Privacy Practices or contact our office directly.

8. External Links

Our website may include links to third-party websites or services. One 2 One Physical Therapy is not responsible for the privacy practices, content, or security of external websites. We encourage users to review the privacy policies of any third-party sites they visit.

9. Contact Information

If you have questions about this Privacy Policy or how information is handled through our website, you may contact us at:

One 2 One Physical Therapy
1077 3rd Ave SW
Carmel, IN 46032

Email: one2onept16@gmail.com

10. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our website, services, legal requirements, or privacy practices. Any updates will be posted on this page with the updated effective date.